Many Services, One Objective : Satisfaction
As a strategic service provider, we are aware of the need to explore new technologies as a business ally, and are investing in order to implement the most valuable technologies and standards…Read more
Certifications
- EXIN ITSM Foundation based on ISO/IEC 20000
- ITIL® Foundation Certificate in IT Service Management
- ITIL® Continual Service Improvement Certificate
- ITIL® Managing Across the Lifecycle Certificate
Assessment
- ITSM Assessment
- Infrastructure Assessment
- Data Center Assessment
- Operations Assessment
Development
- Functional specifications
- Web development
- Business applications development
- Mobile applications development
Implementation
- Processes definition
- Operations Setup vs SLA
- HP BTO integration
- Microsoft® System Center integration
Multiple Solutions, One Stage : Success
Nowadays, technology in general and especially IT is penetrating every aspects of management within all businesses.
Adopting and recognizing such a steady fact is an easy must,…Read more
Service Desk Consolidation
- Assessment & Recommendations
- Training
- Quick Wins
- Tools Review & Quick Fix
ISO/IEC 20000 Certification
- Audit
- Training
- Service improvement plan
- Certification achievement
Offshoring & Managed Services
- Internal and external team support
- Application and development portfolio management
- Project management
IT-Business Alignment
- Business Processes Review
- IT Processes Assessment
- Alignment Roadmap and Recommendations
- Alignment Assistance & Setup