Microsoft System Center provides a comprehensive management platform giving our clients the ability to easily and efficiently manage their datacenters, client devices and hybrid cloud IT environments. Through Microsoft System Center, we deliver unified management across on-premises, service provider and Windows Azure environments, enabling the Microsoft Cloud OS.
Atlantis Digit delivers Microsoft System Center solutions through:
Empower user productivity: Empower people with the services they need to be productive from anywhere, on whatever device they choose.
Unify the IT management infrastructure: Streamline operations with a unified infrastructure that integrates client management and protection across mobile, physical, and virtual environments.
Simplify administration: Administer client systems and offer improved visibility and enforcement options for maintaining system compliance.
The Configuration Manager component helps you automate physical server deployments, software inventory, and in-guest updates.
With SCCM, you can keep software up-to-date, set security policies, and monitor status while giving your users access to preferred applications from the devices they choose.
Configuration Manager takes a user-centric approach to application delivery that allows administrators to create one application that can be delivered to all of a user’s devices. It evaluates device and network capabilities and optimizes delivery, whether through a local installation, streaming through App-V, or via a presentation server such as the Remote Desktop Services RemoteApp capability or Citrix XenApp.
Integration with Windows Intune provides a single administrative console for managing policies and comprehensive asset and compliance reporting across PCs as well as mobile devices, including Windows RT, Windows Phone 8, iOS, and Android.
Virtual desktop management
Configuration Manager reduces the complexity and cost of implementing virtual environments by providing a single, unified tool to manage all your client desktops, thin clients, mobile devices, and virtual desktops.
Configuration Manager serves as the infrastructure for Microsoft System Center 2012 R2 Endpoint Protection. It delivers a single solution for malware protection, identification, and remediation of vulnerabilities, while giving visibility into non-compliant systems.
Compliance and settings management
You can create a baseline for “desired configuration state” and ensure that all user devices comply through auto remediation or alerts. Configuration Manager also integrates with Microsoft System Center Service Manager to automatically create incidents on baseline drift.
Software update management
Configuration Manager simplifies the complex task of delivering and managing updates to IT systems across the enterprise. IT administrators can deliver updates of Microsoft products, third-party applications, hardware drivers, and system BIOS to a variety of devices, including desktops, laptops, servers, and mobile devices.
Get more out of your energy-saving hardware with a comprehensive set of centralized client power management tools. Configuration Manager works with the capabilities built into your Windows operating system to help you optimize power settings at a granular level.
Operating system deployment
Configuration Manager distributes operating systems to physical desktops, servers, laptops, and mobile devices across enterprise networks and eliminates the inefficiencies and errors associated with manually installing applications.
Client health and monitoring
Configuration Manager displays client health evaluation results and client activities directly in the console, providing alerting and remediation capabilities if health statistics fall below established thresholds.
Administrators can have continuous visibility into hardware and software assets and usage. Asset Intelligence translates inventory data into information, providing rich reports that help administrators with software purchasing decisions, upgrade plans, and license reporting.
Configuration Manager can inventory hardware and software in your organization to help give you a view into what resources you have. The new release helps you enable custom hardware inventory more easily and lets you extend the inventory schema.
Infrastructure monitoring: SCOM enables you to monitor services, devices, and operations for many computers from a single console.
Operators can gain rapid insight into the state of the IT environment and the IT services running across different systems and workloads by using numerous views that show state, health, and performance information, as well as alerts generated for availability, performance, configuration and security situations.
Operations Manager lets you manage your infrastructure, and identify and respond to operational problems.
This tool allows the supervision of one or more interconnected computers networks. All Microsoft server products, such as Active Directory, SQL Server, Exchange Server and SCOM itself can be monitored by SCOM.
- Best-of-breed Windows Server monitoring and robust cross-platform monitoring support (including RHEL/SUSE Linux, Oracle Solaris, HP-UX, and IBM AIX).
- Physical, virtual, and cloud infrastructure health with the familiar Operations Manager console.
- Built-in network topology discovery allows you to monitor the health of your network devices.
- The connector between VMM and Operations Manager components enables granular monitoring of your private cloud infrastructure resources.
- The System Center Management Pack for Windows Azure allows granular monitoring of Windows Azure resources. You can monitor your VMware infrastructure with the VEEAM Management Pack. And you can ensure reliable workload configurations using the System Center Advisor connector for Operations Manager.
Implement built-in processes based on industry best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL® is a registered trade mark of AXELOS Limited).
SCSM is a management tool for Microsoft Service Desk. It provides an integrated platform for automating and adapting your organization’s IT service management best practices. The solution is based on ITIL® standard. It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
Other ITIL® processes such as request management, portfolio service, service catalog, service levels but also dashboards and reporting for continual improvement, are perfectly managed.
Through its configuration management database (CMDB) and process integration, Service Manager automatically connects knowledge and information from System Center Operations Manager, System Center Configuration Manager, and Active Directory Domain Services. By orchestrating and unifying the knowledge across the System Center suite, Service Manager helps IT continuously adapt to new business requirements while reducing cost, lowering time to resolution, and helping to align IT to the business.
- Incident Management (Helpdesk)
- Problem Management
- Management of change requests
- Incidents/requests creation and monitoring portal for end users
- Analysis portal for helpdesk operators and everyone involved in IT change requests
- Comprehensive dashboard that can be integrated into SharePoint site
- Creating custom reports with SQL Server Reporting Services
- SLA Management (Service Level Agreement)