Examens de Certification

ITIL® Trainings

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Overview
ITIL® is the most recognized framework for IT services providers. It provides a systematic approach to allow quality IT services. It also provides a detailed description of the most important processes implemented within an IT organization. It includes checklists, tasks and procedures. It details the responsibilities.

All as a basis for the provision of tailored services that meet the requirements of each organization.
Meanwhile, the scope of topics covered by ITIL® can provide a useful reference guide for developing new targets for improvement, allowing any IT organization to grow and mature.

Hence, our ITIL® certification training can empower your organization through adoption of IT service management. We offer a full range of courses, from ITIL® Foundation, which offers an overview of the service lifecycle and service capability modules, to the Expert level of ITIL® certification.

ITIL® Course Topics Include
  • How to reduce IT costs
  • How to improve IT services through proven best practice processes
  • Improving overall customer satisfaction
  • Implementing ITIL® standards
  • How to improve IT productivity
  • And much more…

 

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