Examens de Certification

Best Practices Trainings

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Overview
Best Practices is the most recognized framework for IT services providers. It provides a systematic approach to allow quality IT services. It also provides a detailed description of the most important processes implemented within an IT organization. It includes checklists, tasks and procedures. It details the responsibilities.

All as a basis for the provision of tailored services that meet the requirements of each organization.
Meanwhile, the scope of topics covered by Best Practices can provide a useful reference guide for developing new targets for improvement, allowing any IT organization to grow and mature.

Hence, our Best Practices certification training can empower your organization through adoption of IT service management. We offer a full range of courses, from Best Practices Foundation, which offers an overview of the service lifecycle and service capability modules, to the Expert level of Best Practices certification.

Best Practices Course Topics Include
  • How to reduce IT costs
  • How to improve IT services through proven best practice processes
  • Improving overall customer satisfaction
  • Implementing Best Practices standards
  • How to improve IT productivity
  • And much more…
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