EXIN ITSM Foundation based on ISO/IEC 20000
ITSM Continual Service Improvement Certificate
ITSM Managing Across the Lifecycle Certificate
ITSM Foundation Certificate in IT Service Management
Functional specifications
Web development
Business applications development
Mobile applications development
Processes definition
Operations Setup vs SLA
HP BTO integration
Microsoft® System Center integration
Assessment & Recommendations
Training
Quick Wins
Tools Review & Quick Fix
Audit
Training
Service improvement plan
Certification achievement
Internal and external team support
Application and development portfolio management
Project management
Business Processes Review
IT Processes Assessment
Alignment Roadmap and Recommendations
Alignment Assistance & Setup